Returns & Exchanges
At Needlenthread, we want you to love every piece you wear. If your purchase isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Package Your Items
Place the original items with all tags attached into the shipping bag or box, ensuring the package is securely sealed.
3
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
4
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing